Items ship worldwide via USPS First-Class. If you would like to upgrade to Priority or Express, please contact Erica and she will provide a quote according to your location.
All orders are insured.
For shipping, we follow the rules & regulations posted by the USPS for international destinations. The seller is not responsible to pay the additional fees or importation taxes charged by your country of locale.
Refunds available only if craftsmanship is flawed and determined in case-by-case situation. If you have a concern with your order please contact Erica within 10 days of receipt.
If you are unhappy with your journal or wish for another style, please contact Erica within 10 days of receipt and you may request an exchange. Buyer is responsible for all shipping costs. Journals with custom stamping may not be returned or exchanged.
When a product contains vintage materials, be aware that the cover and materials have led previous lives. The tatters, scratches, faded colors and/or rounded corners give the journals their own character. Details and the prominent wear and tear of each book will be listed to prevent any surprises. Due to the nature of the vintage books, there will be no returns accepted due to the aged quality of the materials. If there is any concerns with your purchased item please contact Erica within 10 days of receiving your item.
If you carry your journal in a bag, take a moment to wrap it in a cloth or piece of leather. This will save the binding from wear and tear.
If your journal is showing wear and tear, it might be time to meet its maker. Contact Erica for a quote to repair or rebind with fresh pages.
How do you make your journals? LoomBound journals are made by hand the old world way– with a bone folder, awl, guillotine paper cutter, needle, beeswax and thread. Each journal is made in Erica's studio located on Orcas Island. All journals are original designs by Erica. All materials are sourced in the USA and purchased locally when available.
How long does it take to receive my order? If your journal is Made to Order (check the listing), your order will ship out after it is completed, usually within 5-7 business days but sometimes longer for large orders or more complex bindings. Once the order is shipped, you'll be notified of the estimated delivery.
How is my order shipped? All orders are shipped via USPS (United States Postal Service). If you live in the USA, you'll likely receive your order within 2-3 business days. If you live Internationally, it make take up to 2-3 weeks (sometimes longer, depending on your location) to receive your order. If you'd like to upgrade your shipping or have a question contact Erica.
Can I return my order for a refund? LoomBound does not offer refunds unless there is a proven issue with the craftmanship. If you are less than satisfied with your order, please contact us within 10 days and we can work it out. If you receive your order and would prefer a different item, we can offer an exchange or shop credit. All shipping charges will be the responsibility of the buyer.
Are your journals archival & acid-free? Yes, LoomBound offers a range of papers made in the USA, including paper from a 100% recycled, wind-powered paper company or paper from a 100% cotton paper mill that's been family run for over 200 years. All writing papers are acid-free. If you would like to request the best of the archival selections contact Erica for pricing and more info.
Why are your journals more expensive than the ones I usually buy? All materials are sourced in the USA and made by hand (yes, even the stitching!). It takes time and resources to make handcrafted goods of fine, heirloom quality.
How do I take care of my journal? Journals live a long life if you keep them out of the elements. If you carry your journal in a bag, take a moment to wrap it in a cloth or piece of leather. This will save the binding from wear and tear. If your journal is showing wear and tear, it might be time to meet its maker. Contact Erica for a quote to repair or rebind with fresh pages.
What is the story behind the clam shell book? You can read more about it here.
Are you currently taking graphic design clients? I will be taking new clients beginning March 2019. You can visit my portfolio here.
Do you repair or refill hand-stitched books? Yes. Contact Erica for a quote.
Where is Orcas Island & Cascadia? Off the coast of Washington State in the Salish Sea. It's a small island with lush forests encircled by ever-changing tidelines. Orcas Island is located in the bioregion and proposed country of Cascadia.
Do you take custom requests? Yes. Contact Erica for more info.
Do you make larger journals? Yes. Contact Erica for more info.
Do you offer Wholesale rates or Consignment rates? Yes. Contact Erica for more info.